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FAQS

  1. Why do you perform all the work in-house?
  2. Are there problems shipping information to the UK?
  3. How do I ship information to you?
  4. Do you offer volume discounts?
  5. Why should I outsource?
  6. Do you accept long term Clients?
  7. Why are your rates expressed in both Canadian and U.S. Currency?

Why do you perform all the work in-house? [Back to Top]
By performing the work in-house, we have a tight control over the quality of our work, and the scheduling of jobs. If our clients have any questions regarding the progress of their job, we are able to respond almost immediately.

Are there problems shipping information to the UK? [Back to Top]
There is no problem shipping information to the UK. The information comes in marked as "Documentation only" with a limited value of less than £10.00

How do I ship information to you? [Back to Top]
Information can be shipped through your favorite courier. We use UPS, Fed Ex, or Purolator. Please see our shipping webpage for exact details.

Do you offer volume discounts? [Back to Top]
Yes we do. Volume discounts are determined on a job by job basis (number of records, pages, fields, etc...). For our regular prices, please see our pricing webpage.

Why should I outsource? [Back to Top]
By outsourcing, you cut your operating cost and time. You don't have to perform interviews to hire temporary staff, provide them with desk space, equipment and/or training. By outsourcing, the additional help is there when you need it and gone when you no longer require it.

Do you accept long term customers? [Back to Top]
By all means. We can enter into an agreement to process your data for an extended period of time which allows you to take advantage of our volume discounts. Having said that, we also accept one-time and smaller jobs - to be honest, it helps us schedule our staff if we have both long term accounts and shorter duration jobs.


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